We1 Privacy Policy — Your Data Protection

This document explains how we1 collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority.

Last updated: 2026. This policy applies to all registered users of the we1 platform.

✦ Your Data is Protected ✦ MYR Transaction Encryption ✦ No Unauthorised Sharing ✦ Access & Deletion Rights ✦ Cookie Controls ✦ 24/7 Support ✦ Malaysian Legal Compliance

1. Information We Collect

We1 collects the information necessary to provide platform services to Malaysian users. The types of information we collect are as follows:

Account information: Username, password (stored in encrypted form), email address and phone number registered during sign-up.
Transaction information: Records of deposits and withdrawals in MYR (RM), payment methods used (such as Touch 'n Go eWallet or FPX), and transaction history within the account.
Device and browser information: Device type, operating system, browser type, IP address and screen resolution are automatically collected when you access the platform.
Usage data: Records of games played, session duration, login frequency and interactions with platform features.
Cookies: Small files stored on your device to facilitate navigation and personalise the user experience.

This information is only collected with your consent and used solely for the purposes stated in this policy.

2. Purpose of Use of Information

All information collected by we1 is used for specific and legitimate purposes, including:

Processing account registration, login and user identity verification
Processing and verifying financial transactions in MYR
Providing customer support and responding to user enquiries
Personalising the user experience on the platform based on usage behaviour
Detecting and preventing fraudulent activity, hacking or account misuse
Sending technical notifications, platform updates and account-related information
Complying with legal requirements and regulations applicable in Malaysia

We1 will not use your information for third-party marketing purposes without your explicit consent.

3. Cookies & Tracking

The we1 platform uses cookies to enhance the user experience. There are several types of cookies in use:

Session cookies: Keeps you logged in during an active session. This cookie is automatically deleted when you close your browser.
Preference cookies: Saves your language settings and display preferences so you don't have to reconfigure them on every visit.
Analytics cookies: Used internally to understand platform usage patterns and improve service performance.

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality. we1 does not use cookies to track your activity outside of the platform.

4. Data Storage and Security

We1 takes comprehensive technical and organisational measures to protect users' personal data from unauthorised access, loss or disclosure.

Data Encryption

All sensitive data, including passwords and transaction information, is stored using industry-standard encryption.

Secure Servers

Data is stored on servers protected by firewalls and continuous security monitoring systems.

Retention Period

Active account data is retained for the duration the account remains active. Closed account data is kept in accordance with Malaysian legal requirements before being deleted.

Access Controls

Only authorised personnel have access to user data, and solely for legitimate operational purposes.

5. Sharing Information with Third Parties

We1 does not sell, rent or disclose users' personal information to third parties for commercial purposes. However, there are limited circumstances where information may be shared:

Payment processors: Transaction details are shared with authorised payment service providers (such as banks and digital wallet providers) solely for the purpose of processing transactions.
Legal requirements: we1 may be required to disclose information to Malaysian authorities if mandated by law or court order.
Service provision: Certain technical service providers may access data required to operate the platform, subject to strict confidentiality agreements.

In all of the above cases, we1 ensures that any party receiving the information is bound by equivalent confidentiality obligations.

6. User Rights & How to Contact Us

As a we1 platform user, you have the following rights regarding your personal data:

Right to access: You have the right to request a copy of the personal information we hold about you.
Right to rectification: If your information is inaccurate or outdated, you may request a correction through your account panel or customer support.
Right to erasure: You may request the deletion of your account and personal data, subject to applicable legal retention requirements.
Right to restrict processing: In certain circumstances, you may request that we restrict how we process your data.

If this privacy policy changes, we1 will notify users via in-platform notifications or email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.

For enquiries regarding data privacy, user rights or complaints, please contact our team at: [email protected]. You may also refer to our FAQ page for answers to common questions.

Your Data is Safe, Your Game is Worry-Free

We1 is committed to protecting the privacy of every Malaysian user. Register an account with confidence, or log in to continue your gaming experience.